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QUOTE ACCEPTANCE
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Real Estate or Strata Name
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Quote No
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Email
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Customer Comments
Product Warranty
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I acknowledge that buildings are prone to movement which may cause the grout to crack, split or separate from wall junctions. This is not covered under warranty.
Payment Terms (Recommend not booking in job until funds available).
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As managing agent, real estate, we acknowledge that we will pay invoiced amount within 7 days or notify owners that any discounts STRICTLY only applies for invoices paid within 7 days of completed works. If funds are not available, owner is to pay directly before due date. We acknowledge there is no extensions on discounted price. Any discounts will be void day after invoice due and full price is payable. We accept these terms are non-negotiable and will not be waived under circumstances. Failure to pay in full, including any late fees and/or voided discounts will void warranty. If you do not agree to our payment terms, please do not book in our service.
I have read and agree to the Terms & Conditions.
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1. Payments are strictly COD. Real Estates are seven (7) days. Any discounts if applicable will be void if not paid seven (7) days after completion of service and is non negotiable. 2. All additional works to be quoted onsite. 3. Jobs cancelled or rescheduled within 24 hours will incur a fee of $195. 4. Unless re-tiling, all works completed are superficial, therefore there may be pre-existing damages to internal of walls which can cause movement over time, as this is out of our control, should you find that the epoxy, grout or sealants pull away or crack, the only long-term solution will be to waterproof and retile. 5. Elite Shower Solutions recommends engaging a plumber to inspect pipes as we can not be responsible for any plumbing leaks from pipes or floor waste. 6. Elite Shower Solutions is not responsible for, shower screens, factory seals to shower screen, leaks through shower screens, mould, timber, carpet, gyprock, painting, deterioration not visible at time of the quote and any damages that occurs after the service is completed. 7. Warranty period commences from date of service, provided invoice paid in full including any late fees. Unpaid late fees void warranty claims until paid. 8. The warranty is conditional upon the shower not being used for 24 hours after the service. 9. Building movement, physical damage and further substrate moving, silicone or epoxy separation from walls, grout discoloration or mould excluded from warranty. 10. Should shower continue to leak or in the future and the cause is related to shower screen, you will need to engage in a shower screen company as we will charge a $195 service call fee to return. 11. As per QBCC & AS 3958.1 standards, grout and sealants come with a 12 month warranty. Epoxy is 2-year warranty. As per QBCC statutory laws we offer a six (6) month workmanship warranty. 12. A service fee of $195 is payable should we return after the service and leak is not covered under warranty. 13. Overdue accounts – The debtor agrees to pay all collection costs, interest and expenses, including commission on any unpaid accounts; the parties agree that section 27 of the Qld Act does not apply to the agreement. 14. Full Terms of Trade, Warranty can be found on our website. 15. Engaging in our services will deem your acceptance of these terms. These terms are not negotiable unless agreed upon in writing. 16. Price Match is for same service (retiles excluded). Written quote must be provided.
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Clear Signature
I authorise Elite Shower Solutions Pty Ltd to proceed with works specified in the quote. I understand the shower must be clean and not used for 24 hours prior to and after the service. I understand and accept that unless a minimum of 24 hours notice is given for cancellations and if a technician cannot proceed with the job for any reason there is a $195 call out charge payable by the client.
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