CUSTOMER RETILE QUOTE ACCEPTANCE

Customer Name *

First

Last

Quote No. *

Mobile *

Email *

Preferred Day of The Week. (We will do our best to accommodate chosen day) *

Customer Comments

Are We Supplying Tiles? *

Yes
No

As we are retiling the shower and unable to use the existing tiles, it is impossible to match the existing the tiles. We will only use tiles that are in stock and provide best possible match but accepts no responsibility for tile choice as we commonly use white tiles to create a cleaner looking appearance. Please advise before commencement of works if owner is supplying tiles as these need to be onsite from day one. Failure to have tiles onsite will delay the job and incur a rescheduling fee of $195.

Payment Terms *

I acknowledge payments are strictly same day as service. Any discounts if applicable will be void day after service completed and is non negotiable, a new invoice will be sent day after completed service. Should accounts remain unpaid after 7 days from date of the service a late fee of $125 will apply. Accounts overdue by 21 days will trigger the debt collection process and all fees will be payable by the customer. If you do not agree to our payments terms, please do not book in our service.

I have read and agree to the Terms & Conditions. *

1. All additional works to be quoted onsite. 2. Jobs cancelled or rescheduled within 24 hours will incur a fee of $195. 3. Elite Shower Solutions recommends engaging a plumber to inspect pipes as we can not be responsible for any plumbing leaks from pipes or floor waste. 4. Elite Shower Solutions is not responsible for, shower screens, factory seals to shower screen, leaks through shower screens, mould, timber, carpet, gyprock, painting, deterioration not visible at time of the quote and any damages that occurs after the service is completed. 5. Warranty period commences from date of service, provided invoice paid in full including any late fees. Unpaid late fees void warranty claims until paid. 6. The warranty is conditional upon the shower not being used for 24 hours after the service. 7. Building movement, physical damage and further substrate moving, silicone or epoxy separation from walls, grout discoloration or mould excluded from warranty. 8. Should shower continue to leak or in the future and the cause is related to shower screen, you will need to engage in a shower screen company as we will charge a $195 service call fee to return. 9. As per QBCC & AS 3958.1 standards, grout and sealants come with a 12 month warranty. Waterproofing is 6.5 years. As per QBCC statutory laws we offer a six (6) month workmanship warranty. 10. A service fee of $195 is payable should we return after the service and leak is not covered under warranty. 11. Overdue accounts – The debtor agrees to pay all collection costs, interest and expenses, including commission on any unpaid accounts; the parties agree that section 27 of the Qld Act does not apply to the agreement. 12. Full Terms of Trade, Warranty can be found on our website. 13. Engaging in our services will deem your acceptance of these terms. These terms are not negotiable unless agreed upon in writing.

Thank you for accepting our quote. Please fill in details below, and we will respond within 24 hours to arrange a time to complete the service.

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