CUSTOMER QUOTE ACCEPTANCE

Customer Name *

First

Last

Quote No. *

Mobile *

Email *

Preferred Choice Of Grout For Perimeter & Floor Joints. *

Preferred Day of The Week. (We will do our best to accommodate chosen day) *

Would You Like Any Upgrade Services?

Apply Hydro Barrier Sealer To Walls & Floor For Added Protection - $55
Outside Of Shower Screen Re-Siliconed - $60
Vanity Seal - $50
No

Customer Comments

Product Warranty *

I acknowledge that buildings are prone to movement which may cause the grout to crack, split or separate from wall junctions. This is not covered under warranty.

Payment Terms *

I acknowledge any discounts STRICTLY only applies for invoices paid directly to technician on completion of service via cash or card, (Surcharge of 1.95% applies for all card transactions). I agree to pay full price if payment not made on completion and is non negotiable. *Retiles excluded. Failure to pay in full, including any late fees and/or voided discounts will void warranty.

I have read and agree to the Terms & Conditions. *

1. Payments are strictly COD. Real Estates are seven (7) days. Any discounts if applicable will be void if not paid seven (7) days after completion of service and is non negotiable. 2. All additional works to be quoted onsite. 3. Jobs cancelled or rescheduled within 24 hours will incur a fee of $195. 4. Unless re-tiling, all works completed are superficial, therefore there may be pre-existing damages to internal of walls which can cause movement over time, as this is out of our control, should you find that the epoxy, grout or sealants pull away or crack, the only long-term solution will be to waterproof and retile. 5. Elite Shower Solutions recommends engaging a plumber to inspect pipes as we can not be responsible for any plumbing leaks from pipes or floor waste. 6. Elite Shower Solutions is not responsible for, shower screens, factory seals to shower screen, leaks through shower screens, mould, timber, carpet, gyprock, painting, deterioration not visible at time of the quote and any damages that occurs after the service is completed. 7. Warranty period commences from date of service, provided invoice paid in full including any late fees. Unpaid late fees void warranty claims until paid. 8. The warranty is conditional upon the shower not being used for 24 hours after the service. 9. Building movement, physical damage and further substrate moving, silicone or epoxy separation from walls, grout discoloration or mould excluded from warranty. 10. Should shower continue to leak or in the future and the cause is related to shower screen, you will need to engage in a shower screen company as we will charge a $195 service call fee to return. 11. As per QBCC & AS 3958.1 standards, grout and sealants come with a 12 month warranty. Epoxy is 2-year warranty. As per QBCC statutory laws we offer a six (6) month workmanship warranty. 12. A service fee of $195 is payable should we return after the service and leak is not covered under warranty. 13. Overdue accounts – The debtor agrees to pay all collection costs, interest and expenses, including commission on any unpaid accounts; the parties agree that section 27 of the Qld Act does not apply to the agreement. 14. Full Terms of Trade, Warranty can be found on our website. 15. Engaging in our services will deem your acceptance of these terms. These terms are not negotiable unless agreed upon in writing. 16. Price Match is for same service (retiles excluded). Written quote must be provided.

Thank you for accepting our quote. Please fill in details below, and we will respond within 24 hours to arrange a time to complete the service.

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